A retail employee was finishing his shift at a department store. At the end of the day, he is required to send a spreadsheet of his activities to his manager as part of their performance appraisal. He had fifteen minutes left to his shift, so he decided to fill out the form for the remainder of the day and close early. Just as he was about to send the email, a customer entered the store looking for a specific item. The employee went to assist the customer quickly closing out of their spreadsheet. Once the customer was served it was now after hours, the employee rushed to send his spreadsheet to his manager. He did not realize he had sent the wrong spreadsheet to the wrong recipient. The spreadsheet he sent contained information from customers who had signed up for their customer loyalty program that day, which includes their addresses, phone numbers, email addresses, clothing sizes, employment, and dates of birth. Instead of sending this information to their manager, he sent it to the entire customer mailing list. Later that night, when he went home, he received a call from his manager explaining that the company’s social media and customer support was being bombarded with complaints.

i need a 3-4 pages introduction, body and conclusion part based on this hypothetical situation . this is a workplace communication subject situation