Frank is a nursing assistant working with Clara. When he enters the room for his shift, Clara immediately covers
herself completely with her blanket. She says few words to Frank as he talks with her about getting her vitals. Frank
goes out of the room before proceeding and gets a female nursing assistant to get the vitals. Which statement best
describes Frank's actions?
O Frank used cultural intelligence to determine Clara may be more comfortable with a female nursing assistant.
O Fank made an assumption about her gender and whom she would like to be treated by.
40.21
Frank thought that the age difference between him and Clara was creating a miscommunication.
O Frank looked at her chart and assumed that she would like to be treated by someone with a similar socioeconomic
background.
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