Research has established a link between highly motivated staff and organizational performance. A quarterly survey measuring staff motivation and views on the way the company is run is conducted at MBT Services, with an average of 70% of staff taking part. Seventy-five percent of all staff completed the latest survey. Only 29% of respondents reported that they were confident in the decisions made by MBT Services Senior Managers.
Conclusion: MBT Services use their staff motivation survey to improve the company's performance.
Conclusion Follows or 2. Conclusion does not follow