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___ CRM systems use social media technology and services to enable organizations to engage their customers in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent manner.

Social

Open-source

On-demand

On-premise

Respuesta :

Answer:

The correct answer for the given question is social.

Explanation:

Social CRM is used the social media services  technique to busy her client for the organization.

Social CRM is an "customer relationship management " CRM.

Social CRM managing the information of customer data.

Social CRM increases the sales in the organization.

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