Answer:
lack of anonymity
Explanation:
According to my research on whistle-blowing systems within organizations, I can say that based on the information provided within the question the major issue that the program seems to have is a lack of anonymity. All whistle-blower systems are designed to be completely anonymous so that anyone who uses the system to do the right thing and report people who are breaking the law or rules are not mentioned and face backlash from co-workers. Apparently, the system that Company X is either not anonymous or is not adhering to the anonymity policy.
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