Jane sent her boss an email suggesting that they have a performance review to see whether she was ready for a raise. Her boss replied in an email that Jane was out of line and that she would give her a performance review at the same time as other employees. Face-to-face communication may have helped Jane avoid upsetting her boss bya.allowing her to pressure her boss by looking her straight in the eye.b.allowing her to respond to her boss's anger in real time.c.allowing Jane to claim gender discrimination without putting it in writing.d.allowing her to evaluate her boss's body language before suggesting she was ready for a raise.

There are several ways of communication between two or more people. Email is a non-presential communication tool that can be very useful in many situations, especially when there is a physical distance between the interlocutors. Verbal communication is direct, face to face. It is a form of communication where people can evaluate each other's body expressions and signals. That way, if Jane had personally asked her director, maybe she could assess if this was the right time for that. If the boss was clearly annoyed, it would be better to wait. If he was happy, maybe it was the right time. By email it is not possible to make this assessment.