Why is the balanced scorecard method said to be "balanced"? a. It measures performance along all major divisions of a firm, from production and manufacturing to human resources. b. It uses measurable dimensions for assessing performance. c. It assesses both the internally focused and externally focused business processes. d. It measures performance of more than just financial systems. e. It measures performance of all levels of a firm, from executives to operational employees and data workers

A balanced scorecard is the performance card which is used in a strategic management to recognize and improve the various functions in a business and the resulting outcomes. It is a management tool used by the managers of a keep a track on the activities and duties performed by the employees and to control the results of these activities. It is however called "balanced" card because it identifies all the performances more than only the financial systems.

Hence the correct option is (d).