Answer:
B. Analysis
Explanation:
Therapeutic communication: The term therapeutic communication is referred to as the face-to-face phenomenon of interacting with a client or patient that aims at improving the emotional and physical well-being of him or her. It includes exploring, using open-ended questions, active listening, etc.
According to Carl Rogers, there are a few basic guidelines that a therapist needs to follow in therapeutic communication including congruence or genuineness, unconditional positive regard, empathy, etc.
In the question above, Carl Rogers included all in the therapeutic communication except analysis.
