_____ refers to the concentration of authority at the top of the organizational chart instead of being distributed throughout the managerial hierarchy.

A. Unity of direction
B. Synergy
C.Centralization
D. Unity of command
E. Entropy

Respuesta :

Answer:

(C).Centralization

Explanation:

Centralization refers to a situation in an organization where decision making authority and power is concentrated at the top of the organizational chart and not evenly distributed across the various levels of the organization.

Employees at lower levels are not given the freedom to make decisions and have to await instructions from those at the top.