At Google, people wear whatever they want to work. This minimizes the distinctions between managers and employees, which is an important part of Google’s culture. Despite the fact that he is now retired, Costco employees still talk about how Jim Sinegal lives his principles of corporate responsibility. Not only did he spearhead Costco’s purchase of Rwandan coffee, he is now sponsoring a school where Rwandan women can learn how to run their own businesses. In your company, people talk about making deliveries, even on days when the weather was so bad that the post office didn’t deliver mail, as a way of emphasizing the value of customer service.

Corporate social responsibility (CSR) is a self-regulating business model that helps a company be socially accountable—to itself, its stakeholders, and the public. By practicing corporate social responsibility, also called corporate citizenship, companies can be conscious of the kind of impact they are having on all aspects of society, including economic, social, and environmental.

To engage in CSR means that, in the ordinary course of business, a company is operating in ways that enhance society and the environment, instead of contributing negatively to them. So when the employed declined to deliver the mail due to Bad weather so he or she would have called his Line manager about the development so that proper step would be taken to resolve the issue