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Mia, an administrative assistant in the business division of a university, is assigned the responsibility of serving the needs of the division's professors. However, Mia often reads books and looks at catalogs during working hours because she has plenty of free time. It appears that the professors in the division have failed to_____________.

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isiakupatrick

Answer: The professors have failed to engage Mia.

Explanation: Since Mia is an administrative officer, assigned with the role of serving the needs of the division's professor, her having plenty of ’free time’ simply tells the professors do not engage her well enough in her primary duty as an administrative officer to keep her busy.