in the on the job feature" Listening in the workplace" your textbook states that listening is not as important in careers that involve cold facts as in those that involve a lot of on one interaction
Listening is a skill and is an essential aspect of working in an organization as not just for the careers growth but also for the development of one's personality.
For those that deal with lots of interaction and patience, listening is important and is a crucial activity that is active listening and paying attention to the details. This activity improves the understanding of the task and improves the relationship.
