Respuesta :
James, the marketing manager for an automobile manufacturer, observes frequent conflicts between two of his subordinates, Jeff and Kevin. He asks the human resource department to help, and the department's training manager, Kelly, investigates. She tells James that the two subordinates lack interpersonal communication skills, but would be likely to improve with proper training. This scenario suggests that Kelly has conducted a(n) person analysis.
Explanation:
Person analysis refers to the process of making a study about the behavior of the employees of an organization. the main purpose of making this study is for the determination of the performance of the employees and examining whether their performance achieves the standards.
It helps in the examination of the skills, knowledge, and abilities of the employees and the way they perform the critical tasks that are assigned to them. In the given example, James who is the marketing manager is observing the occurrence of frequent conflicts between his subordinates. On the examination of these employees, it has been found that they were lacking interpersonal communication skills and that can be improved through proper training. This example shows that Kelly has conducted a(n) person analysis.
