A foundry produces circular utility access hatches (manhole covers). Currently, 120 covers are produced in a 10-hour shift.

If labor productivity decreases by 20% due to a process change, it would then be:


a) 11.8 covers/hr.

b) 96 covers/hr.

c) 144 covers/hr.

d) 14.4 covers/hr.

e) 9.6 covers/hr.