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QUESTION 20 Which of the following is defined as a planned, systematic process of change that uses behavioral science knowledge and techniques to improve an organization's health and effectiveness through its ability to adapt to the environment, improve internal relationships, and increase learning and problem-solving capabilities? a. Horizontal linkage b. Organization development c. Organizational revitalization d. Conflict management e. Organizational change

Respuesta :

Answer:

The correct answer is : B. Organization development (OD)

Explanation:

It is a process which can help organizations and companies to build their capacity to change. It also helps to achieve better effectiveness. What it is required to do so is to reinforce, improve and develop strategies, processes and if it is the case different structures