Answer:
A or feel good if others listen carefully to their ideas.
Explanation:
In number 6, it says that .."People need to be able to verbalize their ideas and feelings fully; inappropriate interruptions are bound to damage their self concepts or make them hostile--or possibly both," this statement supports the fact that people feel good if others listen carefully to their ideas.
Since all other options are irrelevant and do not support the author's claims, A is the answer.
