Maribeth and Asher are trying to think of someplace to take their kids this weekend. Asher thinks it might be fun to take the kids to Coco Key, an indoor waterpark located in a nearby city. However, since no one in the family has ever been to Coco Key before, they will be unable to assess the _____ of the waterpark until they actually visit.a. tangible attributeb. experience qualityc. creative qualityd. credence qualitye. heterogeneity feature

Respuesta :

Answer:

B. Experience Quality

Explanation:

Experience quality refers to the degree in value of an experience received by customers. It is a measure to how happy or angry a customer is with his or her experience using a product or service. It is a feature that can only be assessed after use. Thus, the reason they are unable to assess the experience quality of the CocoKey is because they've not been there before.