Complete Question:
Miles, a software designer, received a performance review that he feels is incorrect. Miles would like to discuss his concerns with an impartial individual at his firm. What are the best two individuals for Miles to contact in this situation?
Group of answer choices
A) mediator and ombudsperson
B) HR manager and arbitrator
C) ombudsperson and HR manager
D) arbitrator and union steward
Answer:
C) ombudsperson and HR manager.
Explanation:
Since Miles feel the performance review he received is incorrect and as such would like to discuss his concerns with an impartial individual working at his firm. The two best individuals for Miles to contact in this situation are an ombudsperson and HR manager.
An ombudsperson refers to a public official who acts as an impartial or neutral intermediary between employees and the executive management by mediating in ethical manner during times of dispute or conflict in an organization.
On the other hand, HR manager is a human resource manager and is saddled with the responsibility of effectively managing the employees working in an organization and other employee-related activities such as training, recruitment, performance management, job design and functions.
Hence, an ombudsperson and HR manager are impartial and neutral and as such would provide a safe, comfortable, and confidential environment for Miles to discuss his concerns.
