The answer to this question would be: D) square inches
In this question, Alex needs to find the surface area of a shoe box. Surface area unit would be represented by "square" because it is 2 dimension. The unit "cubic" is used for volume which was 3 dimension. From here, the option A and C is out because it uses cubic.
The inch unit is better since it was smaller than feet. If you using feet square, the area of the shoe box will be small and it might be less accurate than using inch.