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Students at a major university must go through several registration steps. Officials have observed that it is typically the case that the waiting line at the fee-payment station is the longest. This would seem to suggest that the fee-payment station is the ________ in the student registration process.
a) economy of scale
b) bottlcneck
c) first station
d) capacity cushion
e) diseconomy of scale

Respuesta :

Answer:

Bottleneck

Explanation:

A bottleneck can be described as a problem that causes delay in a process. The waiting line at the fee payment station is very long and this prevents the smooth sailing of the registration process and thus it constitutes a bottleneck

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