Answer:
Question 1:
As the pollster used the telephone directory, they will get the numbers of listed people in that community. Cellphones are not listed along with households with telephones so these will be underrepresented.
Question 2:
Question 3:
Households with unlisted numbers will still be called because the person is using random dialling which means that even if the number is not listed, it can still be called. Households with landlines will most definitely be reachable as well.