Digital Prosper, a web services firm, has experienced a 7 percent decline in revenues in consecutive quarters. In an effort to reduce operating costs, managers reduced the customer service staff from 12 employees to 6. Management also enlisted the remaining employees to help produce a new company vision: to give customers of all budgets a customizable, stress-free web hosting experience. What is wrong with this scenario

Respuesta :

Answer: c. Digital Prosper's organizational structures do not align with the vision.

Explanation:

Digital Prosper have reduced their staff by 50% and yet go on to advertise through their vision, that they are able to cater for all types of customers regardless of their budgets.

This purpose of this vision is to bring in more customers and if it succeeds, the remaining employees in customer service will be swamped with work. This might lead to the employees being inefficient thereby creating stress for the customers.

The organizational structure of Digital Prosper therefore does not align with the vision.  

Answer:

Marigold's organizational structures do not align with the vision

Explanation:

The internal stakeholders would be designers, manufacturing, assembly, etc here the internal stockholder would be invested that defines the vision so here the organizational structure would not be aligned with the vision as they attempt to provide the better service for the customer as half the originial staff