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ESSAY. Give a solution on the situation usually happens in hotel

One day, a guest arrived at the hotel who is staying for 4 days and 3 nights and his luggage was lost in the airport during checking in. The guest was very angry that he wanted to check-in immediately, unfortunately the room was not yet ready and he will wait for 4 hours to check-in because he arrived at the hotel at 10AM. As the front desk clerk on duty, what is the possible solution would do in this situation.
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Respuesta :

barraldaniella63

Answer:

I, the front desk clerk, would recommend a restaurant or museum for the guest and pay for their Uber because of the inconvenience that was caused. I would want the guest to put in a good review for me to my manager for handing the situation responsibly. When the 4 hours pass and the guest comes back from the place I recommended I would give them a better room. The customer should always be treated well.

Explanation:

sorry i couldn't write an essay

i hope this helps

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