Answer:
A. Employee turnover rate and number of internal process improvements.
Explanation:
The balanced scorecard refers to the strategic planning and management system. The motive of use this is to align the day to day work so that everyone could follow the strategy and according to that the task should be completed on time or before time. It also measured and monitonered the progress for the targets sets by the company
So for learning and innovation, the employee turnover rate and the improvement made for no of internal process should be considered
