Amy was scheduled for 12 intervals this week. One her first interval, she had a technical issue that prevented her from working for 15 minutes. This issue was reported to a diagnosed by Arise Technical Support, in which they issued an individual Waiver. Amy also looked at her schedule wrong, and computer missed three intervals in a row. What was her CA%

Respuesta :

Based on the total of intervals vs the number of intervals Amy attended her CA percentage is 75%

What is the CA percentage?

The CA percentage measures the commitment of an employee to be logged in during the intervals that were assigned to him/her to work.

In this way, the CA percentage is equal to 100% if the employee worked as scheduled. Moreover, this percentage can be affected by factors such as:

  • Technical issues.
  • Human errors.

In the case of Amy, there is a total of 12 intervals and it is known:

  • She had a technical issue that prevented her from working, but this was reported so it is unlikely this is considered in her CA.
  • She missed three intervals because she looked at her schedule wrong.

Based on this information, let's calculate her CA:

  • 12 intervals = 100%
  • 9 intervals =  x

  • x = 9 x 100 / 12
  • x = 900 / 12
  • x = 75%

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