17. managers apply program management principles to ensure that programs and their components are appropriately planned, controlled, and completed, and that program benefits are appropriately delivered and sustained.
Operations
Project
Program
Portfolio
18. When conducting environmental analysis for a strategic initiative and/or business case, it is important to consider those _____________ efforts may reside within or External to the organization.
consensus
challenging
continuing
competing
19. The outputs of the program reporting activity include all of the following except __________.
direct reporting stakeholders
periodic reports and presentations
reports required by program sponsors or program agreements, including formats and reporting frequency
customer feedback requests
20. Program information is distributed using a variety of methods, including all of the following except ___________.
publication articles
presentations to groups of stakeholders or program team members
electronic communications and conferencing tools
only virtual meetings
21. What is the performance domain that identifies and analyzes stakeholder needs and manages expectations and communications to foster stakeholder support?
Program Benefits Management
Program Life Cycle Management
Program Strategy Alignment
Program Governance
Program Stakeholder Engagement
22. Risk ___________ is the measure of the degree of acceptable variation around a program objective that reflects the risk appetite of the organization and program stakeholders.
level
threshold
initiative
appetite
23. OPM stands for ____________________.
organizational project management
original project management
operational project management
opportunity project management
24. Benefits transition planning activities within the program __________________ the complete transition process.
is not related to
can be part of
cannot be included with
are only one part of
25. The program ________________ serves as the primary document that is reviewed by the program steering committee to decide if the program will be authorized.
benefits management plan
charter
business case
charter and business case
26. The complexity of a program may be the result from a combination of factors that can include all of the following except ___________.
group of answer choices
definition complexity
benefits solutions complexity
governance complexity
stakeholder complexity
28. Program _______________ involves the development of the program business case, which states the overall expected benefits to be addressed by the program in support of the strategic initiatives.
implementation
inoculation
consultation
formulation
29. The ___________ management plan, which is part of the program management plan and developed during program preparation, establishes the ___________ management authorities.
risk
change
communication
resource
30. Program communications management comprises the activities necessary for the timely and appropriate (all of the following except) _________ of program information.
distribution
discussion
generation
collection
31. Any communications from customers or stakeholders regarding the program should be gathered by ___________ management, analyzed, and distributed back within the program as required.
program
functional
project
senior
