The customer retention strategy is providing real-time communication.
What is customer retention strategy?
Customer retention strategies are the processes and initiatives put in place by businesses to maintain and retain their customers. The aim here is to ensure customers both old and new are retained.
In customer retention strategy, emphasis are placed on how to gain customer loyalty and improve customer lifetime value to the business.
Hence, the customer retention strategy is providing real-time communication.
Learn more about customer retention strategy here : https://brainly.com/question/25648326
