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Charlotte complains that a lot of turnover is coming from branches that used to be first american before the merger. She claims that the employees there were not used to so much oversight and had more authority. Based on this information, first american highly valued.

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We can infer that based on the fact that employees were not used to so much oversight, First American highly valued Delegation.

What did First American value?

Delegation in a company means that superiors endow their subordinates with roles and adequate authority to get a certain job done with little oversight.

Charlotte's complaint about employees not being used to oversight therefore means that there was a lot of delegation in First American where employees had more authority.

Find out more on delegating roles at https://brainly.com/question/10708236.

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