The correct option is B. Handling telephone calls in a professional environment is a reflection of your company and you as a professional.
There are several professional Etiquette that should be followed by professionals while on telephonic calls such as establishing a Personal Connection, Everything depends on active listening, Being of service, Good conclusions, Speak with Clarity and Professionalism.
Thus, the handling of telephonic calls in a professional environment is a reflection of your company and you as a professional. Several things should every professional considered while on calls like Being of service, Good conclusions, Speaking with Clarity, and Professionalism.
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