The claim that the author make in this paragraph is that "Although the firm has lost 2% of it's revenues, it is doing just fine".
A claim is an assertion with is usually stated in the beginning of a paragraph or the introductory part of a text.
This is correct because the last sentence serves as a textual evidence supporting same. The textual evidence state: " “The earned income more than offsets the loss in admissions.”
Learn more about claims at;
https://brainly.com/question/15214607
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