Respuesta :
In evaluating service quality, measurement of expectations can be included in a research program by service research.
Research programs are a specialized network of scientists conducting basic research. The term was used by the philosopher of science Imre Lakatos to describe the scientific normative model of Karl Popper's The Logic of Scientific Discovery (including the idea of falsifiability) and Thomas Kuhn's The Logic of Scientific Discovery. Used to blend and revise the descriptive scientific model of "Structure". Revolution (including ideas of ordinary science and paradigm shift) .
Lacatos found that falsificationism was unrealistic and often not practiced, and ordinary science (a paradigm of science that emulates the paradigm). Has erased a different perspective) has found it to be more exclusive than it really is.
Lakatos found that many research programs coexist. Each had a hardcore theory that was unaffected by revisions, surrounded by a protective belt of adaptive theory. One research program competes with another to become the most advanced.
Learn more about Research programs here: https://brainly.com/question/968894
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