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If we were assisting one customer and a second customer came up demanding our attention, we should Tell them that we are busy with the existing customer and instruct him where to find another team member or customer service to get immediate attention.

Customer service refers to the one-on-one conversations that take place between a buyer and a salesperson directly from a business. In the opinion of the majority of merchants, this one-on-one contact is essential to ensuring customer happiness and promoting repeat business.

The ability to communicate with a human being is still regarded as essential by most organizations even in this day and age, when much of customer service is handled by automated self-service platforms. In terms of servant leadership, it is essential.

Every customer service business can be destroyed by poor management. Several crucial pointers for managers include: Ensure that your customer support staff is well-informed, up-to-date, and familiar with the company's goods and policies. Make sure your customer service is a benefit to the business by periodically evaluating it.

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