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Consumer complaints regarding potentially defective items are gathered and investigated by the agency, which also works with producers to issue recalls as necessary Referring to the scenario, describe the executive branch authority exercised by the CPSC in issuing recalls for the Samsung Galaxy Note 7.

What did Samsung do about the note 7?

The Consumer Product Safety Act, passed by Congress in 1972, established the U.S. Consumer Product Safety Commission (CPSC), an independent federal regulatory organization. A federal organization called the U.S. Consumer Product Safety Commission (CPSC) is in charge of ensuring the security of all the consumer goods that are bought and sold in the country.

  • The Consumer Product Safety Commission has finally joined in on the Galaxy Note 7 fiasco, making its own statement and advising customers to "power them down and stop using or charging the smartphone," rather than just exercising caution as the FAA advised.
  • After receiving allegations of spontaneous combustion, Samsung proactively recalled the product, which the maker attributed to faulty lithium-ion batteries. Additionally, the business is providing a trade-in deal, but the CPSC isn't quite sold on it.
  • The government agency is "moving fast to assess whether providing consumers with a replacement Galaxy Note7 is an appropriate remedy for Samsung or their phone carriers to supply."
  • Consumer complaints regarding potentially defective items are gathered and investigated by the agency, which also works with producers to issue recalls as necessary. Each year, there are about 400 product recalls, which result in the return of the product to the firm for replacement, repair, or reimbursement. The CPSC website contains information concerning recalls for consumers.
  • The CPSC also advises customers to register newly acquired products so they can get any recall information as early and effectively as feasible. Referring to the scenario, describe the executive branch authority exercised by the CPSC in issuing recalls for the Samsung Galaxy Note 7.

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