Imagine receiving a performance review from your boss about your leadership capabilities that is less favorable than you expected. What do you say or do? Go to this chapter’s "Now What?" video, watch the challenge video, and choose a response. Be sure to also view the outcomes of the two responses you didn’t choose.

It is intended to be the process by which management directs, guides, and monitors the performance of employees to achieve predetermined goals.
Leadership is considered central to the management process. Without a command function, planning, organization, and staffing are irrelevant.
Instructions lead to actions, and this is where the real work begins. Direction is said to consist of the human element.
Put, providing guidance to employees gets the job done. In the field of management, leadership is understood to mean all activities aimed at encouraging subordinates to work effectively and efficiently.
It is the process or technique for giving directions and carrying out operations as originally planned.

therefore, is the function of guiding, inspiring, directing, and directing people to achieve organizational goals.

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