Four skills, that contribute to effective communication, are active listening, assertiveness, “I” messages, and _____.
A.assertive messages
B.passive messages
C.body language
D.“you” messages
The answer is C, body language. Body language is very important in communication. If you are in an interview and you're fidgeting...looking around the room...pacing....slouching....chances are you aren't going to get the job.
