contestada

The understanding stage in the listening process involves select one:
a. decoding a message exactly the same way as it was encoded by the speaker.
b. grasping both the thoughts that were expressed and the emotional tone that accompanies them.
c. anticipating what the speaker will say next.
d. tuning out the emotional element of the message and focusing only on the content of what is being said.

Respuesta :

I believe the answer is A.  decoding a message exactly the same way as it was encoded by the speaker
In understanding stage, the listener already received all the data/information that given by the speaker. After this happen, the listener will decipher the data by associating them with their personal knowledge and experience in order to understand the  full context of the speaker's message